FAQ's

What is your estimated shipping time?

We usually deliver in 2 to 8 business days.

I placed an order, but I received no confirmation email. What's happened?

Please check your Spam or Junk folder for the confirmation email. If you still can’t find it, contact us through the Contact Us section on our website. You can contact us at team@razorbroker.com at any time.

How can I track my order?

On completion of the order, you will be provided an order tracking number. You can track your order by visiting our Order Tracking page and entering your order tracking number. Here you can see the real-time status of the package.

What is my tracking number?

Upon completion of the order, you will be provided an order tracking number to track the real-time status of the package. If you haven't received your tracking number within 7 days, please contact our support team.

Can I modify my order?

Yes! If you need to make changes, contact us within 24 hours of placing your order. We can update your delivery details, name, email, or phone number.

Can I cancel or return my order?

If you need to cancel your order, please get in touch with us as soon as possible. We'll do our best to stop the shipping process, but if the order has already been dispatched, we cannot guarantee cancellation.

Do you offer free delivery?

Yes, we proudly offer free delivery as part of our commitment to providing the best shopping experience.